Draft — pending legal review

This document is a draft pending Texas attorney review. Effective Date will be set at publish.

Real Impact — Terms of Service

Effective Date: [Pending publish — set at attorney sign-off]

These Terms of Service ("Terms") govern your use of Real Impact services (the "Services") operated by Tim Wilkinson, an individual doing business as Real Impact ("Real Impact," "we," "us," "our"), with a principal place of business in Tarrant County, Texas.

By accessing or using the Services — including making any purchase, completing any enrollment, downloading any free resource, signing any per-program enrollment agreement, or submitting payment for any product — you ("Client," "you") agree to these Terms.

1. Scope and Incorporation

These Terms apply to all Real Impact products, services, brands, and programs, including but not limited to: Gutsy Closer, The Gutsy Investor, The Gutsy Mentor, Real Impact Marketing Stack, Cashflow Cadence, and all related coaching, training, advisory, software, and digital products (collectively, the "Offerings").

Each Offering is also governed by:

  • The Real Impact Refund Policy at realimpacthq.com/refund-policy
  • The Real Impact Recording and Intellectual Property Policy at realimpacthq.com/ip-policy
  • The Real Impact Privacy Policy at realimpacthq.com/privacy
  • Any per-Offering Enrollment Agreement Client signs at purchase

All of the above are incorporated into these Terms by reference and form a single agreement between Client and Real Impact.

2. Acceptance by Signature OR by Payment

Client agrees to these Terms by any one of the following acts:

(a) Signing a per-Offering Enrollment Agreement electronically; (b) Submitting a down payment or full payment for any Offering; (c) Accessing or downloading any paid or free Offering; (d) Clicking an "I Agree," "Enroll," or substantially-similar acceptance button presented at checkout or before access.

Client acknowledges having had the opportunity to review these Terms and all incorporated policies before completing any of the above acts.

3. Educational Services — Disclaimer of Professional Counsel

Real Impact provides educational coaching and training. The Services are not, and shall not be construed as, providing counsel in medical, psychological, legal, financial, tax, or any other licensed professional field, nor as any form of therapy.

Tim Wilkinson is not Client's attorney, financial advisor, accountant, therapist, or licensed real-estate broker. Nothing communicated through any Offering — including during live coaching sessions, in recorded content, in written materials, or in 1:1 conversations — constitutes legal, tax, financial, or investment advice.

Client is responsible for retaining qualified licensed professionals for any matter falling outside the scope of conversation-skills and operational-systems coaching.

4. No Guarantee of Results

Real Impact Offerings are designed to provide methodologies, frameworks, scripts, and coaching that have worked for Tim Wilkinson and his clients. Real Impact makes no guarantee that Client will achieve any specific income, deal volume, business growth, or personal-development result by participating in or applying any Offering.

Outcomes depend on factors outside Real Impact's control, including but not limited to: Client's effort, Client's market conditions, Client's existing skill level, Client's compliance with Client Obligations under any per-Offering Enrollment Agreement, and forces of nature, economy, and chance.

Any income figures, deal counts, or case-study results mentioned in Real Impact marketing materials, sales letters, or coaching sessions are illustrative of what specific past clients or Tim Wilkinson personally achieved — they are NOT promises, projections, or guarantees applicable to Client.

5. Client Conduct

Client agrees to:

(a) Provide accurate information at enrollment; (b) Treat fellow cohort members, students, and Real Impact staff with respect; no harassment, discrimination, or unprofessional conduct; (c) Comply with the Real Impact Recording and Intellectual Property Policy; (d) Not redistribute, resell, sublicense, screen-record, or republish any paid Offering's materials without Real Impact's express written consent; (e) Not use Real Impact materials to teach, train, or coach third parties for compensation without an explicit license to do so.

Violations of this Section may result in termination of Client's access without refund (subject to the Refund Policy).

6. Refund Policy — Incorporated by Reference

The Real Impact Refund Policy at realimpacthq.com/refund-policy is incorporated into these Terms in full. Most Real Impact Offerings are non-refundable. Client should review the Refund Policy before purchase.

Summary of the policy (not a substitute for the full policy):

  • An Offering is refund-eligible only if ALL THREE conditions are met: (1) paid in full at standard pricing, (2) evergreen (not time-bound), (3) no personal time commitment from Tim Wilkinson.
  • If even one condition fails, the Offering is non-refundable, with one narrow exception: Real Impact's material non-delivery (subject to a 30-day cure period).

7. Payment Terms

(a) Currency. All prices are in United States dollars (USD) unless otherwise stated.

(b) Payment Processor. Payments are processed through Stripe, GHL Payments, or other third-party processors selected by Real Impact. Client agrees to the applicable processor's terms.

(c) Custom Payment Plans. Where a per-Offering Enrollment Agreement allows a custom payment plan (installments, deposits, deferred payments), Client agrees to honor the schedule defined therein. Late payment provisions and Real Impact's remedies are set forth in the per-Offering Enrollment Agreement.

(d) Authorization. By providing a payment method, Client authorizes Real Impact (or its processor) to charge that payment method according to the agreed schedule.

(e) Disputed Charges. Client agrees to contact Real Impact directly to resolve any billing dispute before initiating a chargeback. Frivolous chargebacks may result in Client's enrollment termination and acceleration of the remaining balance.

8. Intellectual Property — Incorporated by Reference

The Real Impact Recording and Intellectual Property Policy at realimpacthq.com/ip-policy is incorporated into these Terms in full. In summary:

  • All Real Impact Offering materials are Tim Wilkinson's and Real Impact's exclusive property, licensed to Client for personal use only.
  • Some materials are used under licensee rights from third parties (notably Claude Diamond's G.U.T.S.™ method under Tim Wilkinson's separate Triennial License); Client receives access only under those licensee rights, not an independent license.
  • Live sessions are recorded; bilateral recording rights apply (see IP Policy §3).
  • Client's own work product (real-call recordings, weekly reports, notes) remains Client's property.

9. Force Majeure

Neither party is liable for failure or delay in performing under these Terms caused by events beyond that party's reasonable control, including but not limited to: war, civil unrest, pandemic, governmental action, natural disaster, platform-level service outage (Zoom, GHL, Stripe), internet outage, or similar.

10. Termination

(a) By Client. Client may terminate Client's enrollment in any Offering at any time. Termination does not entitle Client to a refund unless the Refund Policy applies. Client forfeits any non-paid-for benefits (e.g., lifetime cohort-access in Founders v0 tier) upon termination.

(b) By Real Impact. Real Impact may terminate Client's enrollment for: (i) non-payment after 7 days written notice, (ii) material breach of these Terms or any per-Offering Enrollment Agreement after 14 days cure period, or (iii) conduct in serious violation of Section 5 (Client Conduct).

(c) Effect of Termination. Upon termination for cause under (b)(i) or (b)(ii), unpaid balances under any per-Offering Enrollment Agreement become immediately due. Client's access to Real Impact materials, communities, and ongoing services ends immediately.

11. Indemnification

Client agrees to indemnify, defend, and hold harmless Real Impact, Tim Wilkinson personally, Timjon Inc., and Real Impact's licensors (including without limitation CC&R Property Investments, Inc., D/B/A Diamond Consulting Group) from and against any third-party claim, demand, damage, loss, cost, or expense (including reasonable attorneys' fees) arising out of:

(a) Client's use or application of any Real Impact Offering or material; (b) Client's own real-estate transactions, business activities, conversations, or operations conducted in connection with Real Impact training; (c) Client's breach of these Terms or any per-Offering Enrollment Agreement; (d) Client's violation of any third-party right, including without limitation any privacy, intellectual property, or contractual right.

12. Disclaimer of Warranties

THE OFFERINGS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, REAL IMPACT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR TRADE USAGE.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, REAL IMPACT'S AGGREGATE LIABILITY FOR ANY CLAIM RELATED TO THESE TERMS OR ANY OFFERING SHALL NOT EXCEED THE AMOUNT CLIENT PAID TO REAL IMPACT FOR THE OFFERING GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. REAL IMPACT SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

14. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws provisions. Any dispute arising under or in connection with these Terms shall be brought exclusively in the state or federal courts located in Tarrant County, Texas, and both parties consent to personal jurisdiction in such courts.

The prevailing party in any litigation arising under these Terms shall be entitled to recover its reasonable attorneys' fees and costs from the non-prevailing party.

15. Mandatory Pre-Litigation Notice

Before filing any lawsuit related to these Terms, Client must provide Real Impact with written notice of the dispute (sent to tim@realimpacthq.com) and a reasonable opportunity — no less than thirty (30) days — to cure or resolve the dispute. This provision does not apply to claims for injunctive relief or claims that would otherwise be barred by an applicable statute of limitations during the cure period.

16. Entire Agreement and Modification

These Terms, together with the Refund Policy, the Recording and IP Policy, the Privacy Policy, and any per-Offering Enrollment Agreement Client has signed, constitute the entire agreement between Client and Real Impact regarding the Offerings. They supersede all prior or contemporaneous communications and proposals.

Real Impact reserves the right to modify these Terms at any time. Material changes will be communicated by email and/or posted at realimpacthq.com/terms with an updated Effective Date. Client's continued use of any Offering after the Effective Date of a modification constitutes acceptance of the modified Terms.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid and enforceable provision that most closely matches the original intent.

18. Assignment

Client may not assign or transfer Client's rights or obligations under these Terms without Real Impact's prior written consent. Real Impact may assign these Terms to any successor entity (including any future LLC, S-corp, or other entity that Tim Wilkinson owns and controls) upon written notice to Client.

19. No Waiver

Real Impact's failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

20. Electronic Signature

The parties agree that these Terms may be accepted electronically — by clicking an acceptance button, by submitting payment, by signing an Enrollment Agreement via e-signature platform (including without limitation GHL Documents, Signaturely, DocuSign, Crove, or Adobe Sign) — and that any such electronic acceptance shall have the same force and effect as a manual signature.

21. Contact

For questions about these Terms, contact:

Tim Wilkinson Real Impact tim@realimpacthq.com Tarrant County, Texas